1. Information We Collect

We collect information that you provide directly and automatically when you interact with our Services:

A. Information You Provide:

• Name, email address, and company details when you register or subscribe.
• Billing and payment information.
• Account credentials (e.g., username and password).
• Feedback or support inquiries.

B. Information We Collect Automatically:

• Usage data such as access times, page views, IP address, browser type, and device information.
• Cookies and similar technologies to enhance user experience and functionality.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Services.
• Manage user accounts and subscriptions.
• Process payments and send transaction confirmations.
• Communicate with you regarding updates, support, or promotional materials (you may opt out).
• Ensure security, prevent fraud, and enforce our Terms of Use.

3. Data Use and AI Technology

MuniSpot uses advanced optical character recognition (OCR) and artificial intelligence (AI) to extract and structure financial data from municipal government reports. These technologies help us standardize and classify financial data at scale. However, the personal information of users is never used to train or develop AI models. Our proprietary data classification techniques apply data science principles to categorize financial statement items consistently across jurisdictions.

4. Sharing and Disclosure

We do not sell your personal information. We may share it with:

• Service providers assisting with hosting, analytics, or payment processing (under confidentiality agreements).
• Legal authorities if required to comply with applicable laws or enforce our rights.
• A successor entity in the event of a merger, acquisition, or sale.

5. Data Retention

We retain user data only as long as necessary to fulfill the purposes described above, or as required by law. When no longer needed, we securely delete or anonymize the data.

6. Your Rights and Choices

You may:

• Access or update your account information.
• Request deletion of your personal data (subject to legal exceptions).
• Opt out of marketing emails at any time using the unsubscribe link.

7. Data Security

We implement reasonable technical and organizational measures to safeguard your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Children’s Privacy

MuniSpot is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. International Users

Our Services are operated in the United States. If you access them from outside the U.S., your data may be transferred and processed in the U.S. or other jurisdictions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services or via email. Continued use of the Services indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

MuniSpot LLC
[email protected]